Privacy Policy
Last updated: August 2026
Stoned Bikinis respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the choices available to you.
1. Who we are
Stoned Bikinis is an Australian business creating handcrafted competition bikinis and related stage accessories.
Legal business name: Stoned Bikinis
Contact: hello@stonedbikinis.com
Website: www.stonedbikinis.com
2. What personal information we collect
Depending on how you interact with us, we may collect:
* your name
* email address
* telephone number
* billing and shipping address
* order and purchase information
* measurements or sizing information you provide for the purpose of fitting a competition bikini
* information you provide when contacting us
* photographs or other information you voluntarily provide to us, or consent to use
* information relating to returns, exchanges, enquiries or customer service
* marketing preferences
* information collected automatically when you use our website, such as device, browser and website usage information.
We only seek information that is reasonably necessary for the purpose for which it is collected.
3. How we collect your information
We may collect personal information when you:
* purchase a product through our website
* contact us by email, contact form or social media
* request information about a product or service
* provide measurements for sizing or a made-to-order piece
* subscribe to marketing communications
* interact with our website
* otherwise voluntarily provide information to us.
We generally collect information directly from you.
4. Why we collect and use your information
We may use your personal information to:
* process and fulfil your orders
* arrange delivery
* provide sizing and fitting assistance
* create made-to-order pieces
* communicate with you about your order
* respond to enquiries
* process payments and manage transactions
* provide customer service
* manage returns, refunds and other customer requests
* improve our products, website and customer experience
* send marketing communications where you have chosen to receive them
* maintain website security and prevent fraud or misuse
* comply with our legal and regulatory obligations.
We will not use your personal information for unrelated purposes unless permitted or required by law.
5. Payments
Payments made through our website are processed using third-party payment providers.
We do not need to store your complete payment card details ourselves.
Payment information is handled by the relevant payment provider in accordance with its own privacy and security practices.
6. Third-party service providers
To operate Stoned Bikinis, we may use trusted third-party providers for services such as:
* website hosting and e-commerce
* payment processing
* email and communications
* website analytics
* shipping and delivery
* cloud storage
* marketing and social media services.
These providers may process personal information on our behalf where necessary to provide their services.
7. Overseas disclosure
Some of the service providers we use may store or process personal information outside Australia.
This may include providers of website, payment, cloud, analytics, email, marketing or other technology services.
Where personal information is disclosed to an overseas provider, we take reasonable steps to use reputable providers and to protect your information appropriately.
Because the location of third-party data processing can change over time, specific countries may not always be known or fixed.
8. How we protect your information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include secure systems, password protection, access controls and the use of reputable service providers.
No method of transmitting or storing information online can be guaranteed to be completely secure.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, meeting legal or accounting obligations and resolving disputes.
When information is no longer required, we take reasonable steps to securely delete or de-identify it where practicable.
10. Cookies and website analytics
Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve the customer experience.
Third-party services used by our website may also use cookies or similar technologies in accordance with their own policies.
You can manage cookie settings through your browser, although disabling some cookies may affect website functionality.
11. Marketing communications
If you choose to receive marketing communications from Stoned Bikinis, we may use your contact details to send information about new designs, collections, launches, promotions and other Stoned Bikinis news.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.
We will not sell your personal information to third parties.
12. Accessing or correcting your information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
Please contact us using the details below.
We may need to verify your identity before providing access to or changing personal information.
13. Privacy complaints
If you believe we have mishandled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.
Please provide enough information for us to understand your concern and, where possible, the outcome you are seeking.
We will review and respond to your complaint within a reasonable timeframe.
If you are not satisfied with our response, and Australian privacy law applies to your circumstances, you may be able to contact the Office of the Australian Information Commissioner (OAIC).
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The latest version will always be published on this page, together with the date it was last updated.
15. Contact us
If you have a question about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact: hello@stonedbikinis.com